All Payments Report

The All Payments Report allows you to view and manage payment records across customer accounts and invoices. It provides a detailed table of all transactions, including amounts, payment methods, and balances applied. This report is essential for tracking payments, resolving discrepancies, and ensuring accurate financial reporting.

Prerequisites: Authorised Users.

Instructions

1. From the main Dashboard, click the Reporting tab.
   
   
   
   
   
   
   
2. Click All Payments from the dropdown menu to enter the All Payments report page.
   
   
   
   
   
   
   
3. Here you can Review the payment records in the table. Key columns include:
   
   Date: The date the payment was processed, clickable for quick access to the invoice.
   
   Invoice: The associated invoice number, clickable for quick access to the invoice.
   
   Account: The customer account tied to the payment, clickable for quick access to the customer's account page.
   
   Type: The payment method used (e.g., cash, check, credit card).
   
   Description: Additional details about the payment.
   
   Amount: The payment amount recorded.
   
   Refunded: Any refunded amount is shown here.
   
   Balance Applied: Indicates how much of the payment has been applied to outstanding balances.
   
   
   
   
4. To locate specific payments, use the Search field in the top-right corner. Enter keywords such as account names, invoice numbers, or payment types.
   
   
   
   
5. Adjust the Reporting Period by selecting a start and end date in the date fields at the top of the page. Alternatively, use the Today, This Month, Year to Date, or All Time buttons to filter the records quickly.
   
   
   
   
6. You can Copy, Print, and export to PDF, Excel and CSV by clicking on the blue buttons at the bottom of the page.