User Email Settings

The Email Settings feature allows administrators to configure email synchronization for individual users in the Suprata platform. By enabling email sync, users can send, receive, and manage emails directly through the platform, streamlining communication and enhancing productivity. This section requires entering the user's email server details, such as IMAP hostname, port, login credentials, and testing the connection to ensure accuracy. Proper configuration ensures seamless integration with external email systems, enabling Suprata to act as a centralized hub for both internal and external communication.

Prerequisites: Account owners and those with administrator access.

Instructions

1. From the main Dashboard, click the Administration tab.
   
   
   
   
   
   
2. You will enter the Administration Dashboard.
   
   
   
   
   
   
3. Click on Team Settings.
   
   
   
   
   
   
4. Click Users to enter the Manage Users page.
   
   
   
   
   
   
5. Click on the dropdown menu next to a specific user's username.
   
   
   
   
   
   
6. Select Email Settings from the menu to open the email configuration page for that user.
   
   
   
   
   
   
7. Fill in all relevant fields:
   
   Enable Email Sync: This toggle allows administrators to activate or deactivate email synchronization for the selected user.
   
   IMAP Hostname: Input the hostname of the email server that supports IMAP (e.g., mail.example.com).
   
   Port: Enter the port number used by the IMAP server (e.g., 993 for secure connections).
   
   IMAP Login: Enter the user's email login credentials, usually their email address or username.
   
   IMAP Password: Enter the corresponding password for the email account.
   
   Test Email Connection: Use this button to verify that the provided settings successfully connect to the email server.
   
   
   
   
8. Once complete, click Save.