Introduction to Phone Integration

The Phone Integration section in Suprata provides powerful tools to streamline communication by integrating phone and SMS features directly into the platform. Users can make and receive calls, send and receive SMS messages, and maintain detailed call logs, all within the Suprata environment. This integration supports enhanced communication efficiency for businesses by enabling seamless connections with customers while maintaining a professional image through business phone numbers. With AI-driven features like call transcription, users can quickly reference past interactions and document communication effectively.

The section covers everything from setting up PhoneLink for your organization to managing calls and messages. It provides guides for accessing call logs, responding to incoming communications, and making outbound calls and SMS messages. Whether you're a customer service team, sales department, or field technician, Phone Integration ensures smooth workflows, accurate documentation, and improved customer interactions.